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Arrival Procedures

Upon your arrival at the VMC, check in with the small animal receptionists. Please let them know if you require assistance with your pet. Once your check-in is complete, you will be directed to the waiting area. A senior veterinary student will meet you in the waiting room and take you to one of the available examination rooms. The student will obtain a complete history of your pet and perform a thorough physical examination.

After our initial physical exam and consultation, we will provide you with a written estimate of the costs associated with the diagnostic testing and treatment of your animal. This estimate is not a quote and may be changed as the result of diagnostic testing changes the plan for treatment. Any changes in your initial estimate will be discussed with you prior to performing any additional procedures, unless an emergency situation arises.
A deposit of 50 percent of the cost estimate is required at the time your pet is admitted to the VMC. The balance of the charges is required at the time of your pet's discharge from the medical center.

The internal medicine group works in a team atmosphere. There are two teams usually composed of an internal medicine resident, a small animal rotating intern, a faculty member, and veterinary students.