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Arrival for your appointment


Upon your arrival at the VMC for a scheduled appointment, you will check in with the small animal receptionists. Please let them know if you require assistance with your pet.
Once your check-in is complete, you will be directed to the waiting area. A senior veterinary student will meet you in the waiting room and take you to one of the available examination rooms. The student will obtain a complete history of your pet and perform a thorough physical examination. It obviously is important for you to be able to tell us about the nature of your pet’s primary complaint as best you can, including duration of the problem, symptoms that you have noticed, progression of the problem, and response to previous treatment. Please also be prepared to tell us about any other problems that your pet may have been treated for in the past or continues to be treated for, even if it seems unrelated to the reason for your appointment.
After the initial physical exam and consultation, one of our doctors will perform a physical examination and may ask additional questions regarding your pet’s history and disease and will then recommend a diagnostic and/or treatment plan. Diagnostic tests are usually performed in the afternoon of the day of your appointment, although all testing may not be able to be completed the same day and diagnostic workup may have to be completed the following day.
Role of students in your pet’s care:
Under the direct guidance of faculty/clinicians, senior veterinary medical students assist with the diagnosis and treatment of patients. Each student is closely supervised by a veterinarian in order to ensure that the student receives proper training and to provide the best possible care to patients.
Animals who come to our medical center are valued patients and our students are attentive, compassionate caregivers. In addition to the long-term benefits of our teaching mission, the combination of highly trained veterinary specialists and senior students provides patients and their client-owners with the immediate benefit of extra attention and round-the-clock care.