{"id":4636,"date":"2015-08-28T20:39:05","date_gmt":"2015-08-28T20:39:05","guid":{"rendered":"https:\/\/vetmed.iastate.edu\/vmc\/referrals\/"},"modified":"2026-01-20T17:46:24","modified_gmt":"2026-01-20T17:46:24","slug":"referrals","status":"publish","type":"page","link":"https:\/\/vetmed.iastate.edu\/vmc\/veterinarians\/referrals\/","title":{"rendered":"Referrals"},"content":{"rendered":"\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"text-content\">\n\t\t<h2><strong>How to Refer a Client<\/strong><\/h2>\n<p>Appointments are scheduled Monday through Friday 8:00 a.m. &#8211; 5:00 p.m. Additional appointment scheduling can be requested from the clinicians in the specialty area. If available, please send a pertinent summary of the patient history, results of recent lab work and radiographs. Lab work and radiographs may be repeated if the clinician of record feels it would be best for the patient&#8217;s diagnostic and treatment plan.<\/p>\n<p>If you need to ask questions about the case before sending us your referral, please use the\u00a0<a href=\"https:\/\/vetmed.iastate.edu\/vmc\/veterinarians\/consultations\/\">Case Consultation<\/a>.<\/p>\n<p>Please submit case information for a referral to an LVMC specialty service. Only use the\u00a0referral submission if no immediate response is required from an LVMC clinician.<\/p>\n<p><strong>We are excited to announce the transition to our Cyclone Veterinary Information System (CVIS) for all referral information sharing. The electronic submission process ensures that referral information is promptly and efficiently shared with the relevant services.<\/strong><\/p>\n<h2 style=\"color: #cc0000;\">Patient Referral Information Submission<\/h2>\n<ol>\n<li>Navigate to the <strong><a href=\"https:\/\/clinic-db.cvm.iastate.edu\/cvis\/\">CVIS login page<\/a> (Need help? choose from the drop down &#8216;referring veterinarian&#8217; to get started.)<\/strong><\/li>\n<li>Sign in using your clinic\u2019s CVIS user credentials (OR request a new account by completing a CVIS Pre-Registration Form)<\/li>\n<li>Choose \u201c<strong style=\"font-size: 1rem;\">VMC Consult\/Refer<\/strong><span style=\"font-size: 1rem;\">\u201d from the main menu and follow prompts to initiate a new referral<\/span><\/li>\n<\/ol>\n<h2><strong>Information to give your client<\/strong><\/h2>\n<p>On referral we request that you provide the following information to the client prior to their visit to the medical center:<\/p>\n<ul>\n<li>Copies of pertinent information, such as radiographs, lab work, and medical history, if applicable<\/li>\n<li>Any special instructions involving food, care, or medications<\/li>\n<li>Referral Information form with map\/directions<\/li>\n<li>Deposits in the amount of the low end of the estimate are required for all hospitalized cases and total balances are due upon discharge. Payment is required as services are rendered.<\/li>\n<li>Medical Center payment options: Cash, Check, MasterCard, VISA, Discover and CareCredit.<\/li>\n<\/ul>\n<h2><strong>Making an appointment for your client<\/strong><\/h2>\n<p>You may make the appointment for the owner by calling\u00a0<strong>515-294-4900 (small animal)<\/strong>\u00a0or\u00a0<strong>515-294-1500 (large animal)<\/strong>. If the animal has not been a patient at the Veterinary Medical Center before, you may need to provide the following information about the animal and its owner at the time you make the appointment:<\/p>\n<p><strong>Client Information<\/strong><\/p>\n<ul>\n<li>Name, Address, City, State, and Zip Code<\/li>\n<li>Home, Work, and Cell Phone numbers where applicable<\/li>\n<\/ul>\n<p><strong>Patient Information<\/strong><\/p>\n<ul>\n<li>Name<\/li>\n<li>Color<\/li>\n<li>Breed<\/li>\n<li>Sex<\/li>\n<li>Age\/Date of Birth<\/li>\n<\/ul>\n<h2><strong>Would you like to view the medical records for patients you and your clinic have referred to ISU?<\/strong><\/h2>\n<p>Please visit the <a href=\"http:\/\/rdvm.cvm.iastate.edu\/\">Cyclone Veterinary Information System (CVIS)<\/a> for the ISU Lloyd Veterinary Medical Center to request a referring veterinarian account. This system does our medical record keeping, communications and various accounting tasks for the Medical Center.<\/p>\n<p>Once you have your login and password and are logged into your patient, you will have access to the finalized medical records of patients which you have referred to the Medical Center. You will have access to finalized case summaries, discharges instructions, lab work and various reports.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\"><div class=\"text-content\">\n<h2 class=\"wp-block-heading\">Referring DVM Portal Printable PDFs<\/h2>\n<\/div><\/div>\n\n<div class=\"paragraph-widget paragraph-widget--link-set\">\n\t<div class=\"link-set\">\n\t\t<ul>\n\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"link-set__link iastate22-link-secondary\"\n\t\t\t\t\t\t\t href=\"https:\/\/vetmed.iastate.edu\/vmc\/wp-content\/uploads\/25_4257-RDVM-Access-Referral-Process-Diagram.pdf\">\n\t\t\t\t\t\t\tReferring DVM Portal Access and Referral Process Diagram <span class=\"arrow\"><\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"link-set__link iastate22-link-secondary\"\n\t\t\t\t\t\t\t href=\"https:\/\/vetmed.iastate.edu\/vmc\/wp-content\/uploads\/26_4307-LVMC-Referring-DVM-Portal-FAQ-Flyer.pdf\">\n\t\t\t\t\t\t\tReferring DVM Portal FAQ and General Information Flyer <span class=\"arrow\"><\/span>\n\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--link-block\">\n\t<div class=\"link-block\">\n\t\t<h2>Referring DVM Portal Tutorials<\/h2>\n\t\t<div class=\"link-set\">\n\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/youtu.be\/fi5MuVjgE-k\" class=\"link-set__link iastate22-link-secondary\" target=\"_blank\">\n\t\t\t\t\t\t\tIntroducing the Referring DVM Portal<span class=\"arrow\"><\/span><\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/youtu.be\/NrYe3LIWYEI?si=05sXIVshYxu7jhUf\" class=\"link-set__link iastate22-link-secondary\" target=\"_blank\">\n\t\t\t\t\t\t\tHow to Get Help<span class=\"arrow\"><\/span><\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/youtu.be\/OPnuHpjmGRs?si=RPJwsKPVLaBT2ZF3\" class=\"link-set__link iastate22-link-secondary\" target=\"_blank\">\n\t\t\t\t\t\t\tNavigating the Referring DVM Portal<span class=\"arrow\"><\/span><\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/youtu.be\/d40KK-uyVvA?si=GGkiuTg0axWnsVIE\" class=\"link-set__link iastate22-link-secondary\" target=\"_blank\">\n\t\t\t\t\t\t\tNEW Emergency and Critical Care Case Referral<span class=\"arrow\"><\/span><\/a>\n\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--call-to-action--small\">\n\t<div class=\"call-to-action call-to-action--small\">\n\t\t<div class=\"call-to-action__copy-wrap\">\n\t\t\t<h2\n\t\t\t\t\tclass=\"call-to-action__headline\">Questions<\/h2>\t\t\t\t\t\t\t<div><p>Have questions about utilizing the Consultation Portal?<\/p>\n<\/div>\n\t\t\t\t\t<\/div>\n\t\t<div class=\"iastate22-button-set\">\n\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a class=\"iastate22-button\" href=\"mailto:vmc-services@iastate.edu\">\n\t\t\t\t\t\t\t\tEmail VMC Services<span class=\"arrow\"><\/span><\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Referring DVM Portal Printable PDFs<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":4854,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-4636","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - 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