Who do I Contact?
Most issues at CVM with computer hardware, software, classroom technology, printing, and computer loaners can start with CVM Support and then get routed to the appropriate people.
General Computer Assistance
- CVM Computer Support Services - cvmsupport@iastate.edu
- CVM Support Services, 294-0384, 2257 Vet Med
- Central campus solution center (go through CVM support first) http://www.it.iastate.edu/solution/
- Frequently Asked Questions
Computer Hardware Problems and Questions
- Computer Services - cvmsupport@iastate.edu , or 294-0384, 2257 Vet Med
Account management and access issues
- Computer Services - cvmsupport@iastate.edu , or 294-0384
- Josh Mack (jcmack@iastate.edu)
- For printer accounts: Jana Lande,2261 Vet Med, 294-6988 (jlande@iastate.edu)
VDPAM Computer Assistance
- Randy Berghefer, 1580 Vet Med, 294-1727, rberghef@iastate.edu
- Steve Mindham, 1580 Vet Med, 294-0144, stevo@iastate.edu
- Computer Services - cvmsupport@iastate.edu , 294-0384, 2257 Vet Med
VCS Computer Assistance
- Computer Services - cvmsupport@iastate.edu , 294-0384, 2257 Vet Med
VMC Computer Assistance
- vth-it@iastate.edu
- Mark Slagell, 1835B Vet Med, 294-2899, mslagell@iastate.edu
- Computer services - cvmsupport@iastate.edu, 294-0384, 2257 Vet Med
Audio/Visual Computer Media Setup Assistance and Reservations of Laptops and Projectors
- Computer Services - cvmsupport@iastate.edu , 294-0384, 2257 Vet Med
- Jana Lande, 2261 Vet Med, 294-6988, jlande@iastate.edu
Interactive Multimedia Laboratory (IML)
- Ann Staniger, 2265 Vet Med 294-7710, annstan@iastate.edu
Interactive Media and Courseware Development
- Ann Staniger, 2265 Vet Med 294-7710, annstan@iastate.edu
- Tony Leisen, 2276 Vet Med 294-6040, leisen@iastate.edu
- Larry Booth, 2255 Vet Med, 294-1593, lbooth@iastate.edu
- Information Technology Services, 1200 Communications Bldg, 294-6014, www.it.iastate.edu
Telecommunication Problems or Questions
- Telecommunications Help Desk, Black Engineering, 294-8565, www.tele.iastate.edu
- Departmental Data Service: Contact your Departmental Telecommunications Coordinator
- Many questions concerning use of phones and connectivity services and off-campus connectivity are answered in the front of the ISU Directory, available in all departmental offices.
Virus Updates and Information
- Computer Services - cvmsupport@iastate.edu
Veterinary Medical Library
- General reference information, 294-2225 or Kristi Schaaf (kschaaf@iastate.edu), Vet Med Library Supervisor, 294-5846.
- Andrea Dinkelman (adinkelm@iastate.edu), Vet Med Librarian, 294-2233 for assistance with searching the online databases.
ISU Information Technologies (ITS)
- http://www.it.iastate.edu
- Solution Center, 294-4000, http://www.it.iastate.edu/help/
TechCYte Computer Sales
- IT Computer Sales, 294-8357, http://www.it.iastate.edu/sales/
