Most issues at CVM with computer hardware, software, classroom technology, printing, and computer loaners can start with CVM Support and then get routed to the appropriate people.

General Computer Assistance

• CVM Computer Support Services - cvmsupport@iastate.edu
• CVM Support Services, 294-0384, 2257 Vet Med
• Central campus solution center (go through CVM support first) http://www.it.iastate.edu/solution/
• Frequently Asked Questions

Computer Hardware Problems and Questions

• Computer Services - cvmsupport@iastate.edu , or 294-0384, 2257 Vet Med

Account management and access issues

• Computer Services - cvmsupport@iastate.edu , or 294-0384
• Josh Mack (jcmack@iastate.edu)
• For printer accounts: Jana Lande,2261 Vet Med, 294-6988 (jlande@iastate.edu)

VDPAM Computer Assistance

• Randy Berghefer, 1580 Vet Med, 294-1727, rberghef@iastate.edu
• Steve Mindham, 1580 Vet Med, 294-0144, stevo@iastate.edu
• Computer Services - cvmsupport@iastate.edu , 294-0384, 2257 Vet Med

VCS Computer Assistance

• Computer Services - cvmsupport@iastate.edu , 294-0384, 2257 Vet Med

VMC Computer Assistance

• vth-it@iastate.edu
• Mark Slagell, 1835B Vet Med, 294-2899, mslagell@iastate.edu
• Computer services - cvmsupport@iastate.edu, 294-0384, 2257 Vet Med

Audio/Visual Computer Media Setup Assistance and Reservations of Laptops and Projectors

• Computer Services - cvmsupport@iastate.edu , 294-0384, 2257 Vet Med
• Jana Lande, 2261 Vet Med, 294-6988, jlande@iastate.edu

Interactive Multimedia Laboratory (IML)

• Ann Staniger, 2265 Vet Med 294-7710, annstan@iastate.edu

Interactive Media and Courseware Development

• Ann Staniger, 2265 Vet Med 294-7710, annstan@iastate.edu
• Tony Leisen, 2276 Vet Med 294-6040, leisen@iastate.edu
• Larry Booth, 2255 Vet Med, 294-1593, lbooth@iastate.edu
• Information Technology Services, 1200 Communications Bldg, 294-6014, www.it.iastate.edu

Telecommunication Problems or Questions

• Telecommunications Help Desk, Black Engineering, 294-8565, www.tele.iastate.edu
• Departmental Data Service: Contact your Departmental Telecommunications Coordinator
• Many questions concerning use of phones and connectivity services and off-campus connectivity are answered in the front of the ISU Directory, available in all departmental offices.

Virus Updates and Information

• Computer Services - cvmsupport@iastate.edu

Veterinary Medical Library 

• General reference information, 294-2225 or Kristi Schaaf (kschaaf@iastate.edu), Vet Med Library Supervisor, 294-5846.
• Andrea Dinkelman (adinkelm@iastate.edu), Vet Med Librarian, 294-2233 for assistance with searching the online databases.

ISU Information Technologies (ITS)

• http://www.it.iastate.edu
• Solution Center, 294-4000, http://www.it.iastate.edu/help/

TechCYte Computer Sales

• IT Computer Sales, 294-8357, http://www.it.iastate.edu/sales/