VMC Electronic Medical Records


Owners are entitled to standard copies of their animal's medical record as well as the referring veterinarian. If the referring veterinarian is not listed in our system then permission from the owner must be obtained before any medical record information can be released.

To request information from the Health Information Management Office, you can submit your request via telephone, fax, or postal mail.

Deanna Collins
Phone: (515) 294-2425
Fax: (515) 294-3083

Mailing Address
Lloyd Veterinary Medical Center
ISU VMC Medical Records
1710 Patterson Hall 
1809 S. Riverside Drive
Ames, IA 50011


To receive copies of the medical record of an animal you referred to the Lloyd Veterinary Medical Center you must contact our Health Information Management Office (medrec@iastate.edu). Requests may be submitted Monday-Friday, 8:00 a.m. - 5:00 p.m. through this office. Online access to a patient's medical record is not currently available to clients.

What can be requested?

  • Case Summary/Discharge Report
  • Laboratory Test Results
  • Radiology Reports
  • Radiology Images
  • Other reports available upon request

Records will become available upon finalization of the record. Please allow for the time to gather the materials and for the proper signatures to be obtained before the information is sent to you.

Would you like to view the medical records for patients you and your clinic have referred to ISU?

Request a referring veterinarian account for the Cyclone Veterinary Information System (CVIS) for the ISU Lloyd Veterinary Medical Center. This system does our medical record keeping, communications and various accounting tasks for the Medical Center.

Once you have your login and password, you will have access to all patients that have been referred to the LVMC from your clinic.  Upon finalizing the patient's medical record, you will have access to it. 

If you have questions about the CVIS portal, or wish to request a new account, please contact vmc-services@iastate.edu

Friendly tip: Please share your login in with your reception team and they can access records for you.

Medical records are also available by contacting our office.