Frequently Asked Questions

What are the IT security policies?

www.policy.iastate.edu/policy/it/security/

What kind of computer should I buy?

All incoming CVM students are required to purchase a tablet PC. Read more about our mobile computer program and learn about how to purchase, what to get and why it is important.

Where do I buy computers on campus, software, peripherals and computer add-ons?

Any computer, software or peripheral purchase on university or research funds must be purchased and inventoried through the CVM IT office.  If you have questions please contact the Director of IT, Steven Kovarik.

Purchase and support policy for computers, software, and peripheral components:

Download the Purchase and Support Policy for Computers

Click here for purchase procedure for computers and network-dependent items

How can I get support after hours?

After-hours IT emergency help desk 294-4000

How do I set up my Iowa State email? 

Students www.it.iastate.edu/services/cymail

Faculty/Staff www.it.iastate.edu/services/exchange

Forwarding email www.it.iastate.edu/howtos/forward

Email Best Practices www.it.iastate.edu/policies/exchange

How do I back up my computer? 

The college offers a backup service called CrashPlan. CrashPlan will keep your computer backed up in real time, work both on and off campus (for laptops users), and can email you if your back up is not working. For pricing and more details please contact computer support at 294-0384 or email cvmsupport@iastate.edu.

What is the policy for computer and peripheral disposal? Leaving the university?